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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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nicole schmitz

August 30, 2025

5  out of  5
rating by nicole schmitz
"Very quick and helpful response!!"
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Steve Wilson

August 28, 2025

5  out of  5
rating by Steve Wilson
"Excellent job smooth transaction would recommend saved us lots of money on our house insurance."
We responded:
"Appreciate the feedback, Steve. We appreciate you for allowing us to earn your business!"
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Jordan Albertson

August 28, 2025

5  out of  5
rating by Jordan Albertson
"Paul was very helpful with getting my policy started and answering any questions I had. The process was very easy. Definitely recommend working with this office!"
We responded:
"Appreciate the 5-star review Jordan!"
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kayla kayl

August 27, 2025

5  out of  5
rating by kayla kayl
"We’re so grateful our lender connected us with Isaiah! He quickly provided a quote and helped us find the best deal, saving us money through bundling. Great customer service is hard to come by these days, but Isaiah truly impressed us. We highly recommend him!"
We responded:
"Thank you so much for the review, Kayla! We are so grateful you gave us the opportunity to earn your business and glad Isaiah was able to provide you with a great experience!"
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Amber Steiner

July 31, 2025

5  out of  5
rating by Amber Steiner
"I highly recommend Austin Horlick State Farm Insurance as an exceptional insurance experience. I can’t recommend Isaiah Feterl enough for anyone looking into life insurance. From our very first conversation, Isaiah was knowledgeable, patient, and truly focused on helping me understand my options. He took the time to learn about my goals and explained everything in a way that made sense—without any pressure or confusing jargon. Isaiah made what can be an overwhelming decision feel easy and comfortable. He helped me choose the right life insurance policy that gives me peace of mind knowing my family is protected. His honesty, follow-through, and genuine care stood out every step of the way. If you’re looking for someone who is not just an expert, but also trustworthy and easy to work with, Isaiah Feterl is exactly who you want on your side. I’m truly grateful for his help and highly recommend him to anyone exploring life insurance options."
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Rodney Peterson

July 23, 2025

5  out of  5
rating by Rodney Peterson
"Awesome to work with Austin. Looking forward to doing business with State Farm."
We responded:
"Appreciate the review, Rodney and Kathy! You both were a pleasure to work with. Happy to have been able to give you some better options and save you some money as well!"
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Av Av

July 22, 2025

5  out of  5
rating by Av Av
"Never ever have I had a Agent give me so much help and information as Austin! Thank you so much! Looking forward to the future with you!"
We responded:
"Thank you so much for the 5-star review, Ann! We try our best to inform customers on products and solutions for all household needs. We are grateful to have you as a customer!"
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Mary Jo

July 4, 2025

5  out of  5
rating by Mary Jo
"Austin has been very helpful in answering my questions along with adding another vehicle to our policies super easy!"
We responded:
"Thank you so much for the review, Mary! Glad we are able to assist whenever you need us, whether its questions or adding a new vehicle :)"
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Linda Schoenfelder

July 3, 2025

5  out of  5
rating by Linda Schoenfelder
"If you’re looking for a new insurance agent, or even if you just want a quote to see if it makes sense for you to switch insurance companies, I highly recommend Paul Bui at Austin Hoflock’s State Farm Insurance Agency! He’s very knowledgeable and is determined to find you the best option and save you the most money! Five star experience!"
We responded:
"Thanks for the review, Linda! I am glad Paul was able to help you out and bring you to the State Farm family :)"
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Traci Johnke

June 10, 2025

5  out of  5
rating by Traci Johnke
"Amazing customer service - super friendly and timely!"
We responded:
"Thank you so much for the 5-star review, Traci! We are so thankful to be able to serve you and your family :)"
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Lauren Nustad

June 3, 2025

5  out of  5
rating by Lauren Nustad
"Friendly, professional, and educational!"
We responded:
"Thank you so much for the review, Lauren. Glad we were able to help you out with better coverage at a more affordable rate :)"
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lauren nustad

June 3, 2025

5  out of  5
rating by lauren nustad
"Friendly, educational, and professional!"
We responded:
"Thank you so much for the review, Lauren. Glad we were able to help you out with better coverage at a more affordable rate :)"
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Tyce Bucknell

May 9, 2025

5  out of  5
rating by Tyce Bucknell
"Experience was top notch. Paul Bui did a great job assisting me with coverage. Highly recommend !"
We responded:
"Appreciate the review, Tyce. We are glad Paul was able to assist you same day with coverage and put you in a better spot!"
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Genae Sundby

May 6, 2025

5  out of  5
rating by Genae Sundby
"Isaiah Feterl took very good care of our insurance needs, saving significant money with equal, and sometimes, with better coverage! We couldn’t be happier with the service this agency provides! They are very responsive to inquiries and are obviously very skilled at their work! Highly recommend!"
We responded:
"Thank you for the review, Genae. We are so happy that Isaiah was able to get you a more comprehensive insurance plan at a more cost-effective rate!"
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Peter B

April 26, 2025

5  out of  5
rating by Peter B
"Austin’s team was incredibly patient and accommodating in setting up my life insurance policy and figuring out the best plan for me while addressing all my questions about the potential costs and payments. Would recommend 10/10"
We responded:
"Appreciate you, Peter! I am glad we were able to protect you and your family and get a life insurance plan that fits the budget and gives you the peace of mind you were looking for!"
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Jessica Dalldorf

April 24, 2025

5  out of  5
rating by Jessica Dalldorf
"The experience I've had here is the best in the industry! Austin is very knowledgeable, kind and prompt! I was under some unfortunate circumstances and he did an amazing job juggling everything. I have a lot of experience with insurance and Austin definitely knows what he is doing!"
We responded:
"Thank you so much for the review, Jessica! The kind words mean a lot and we are always happy to be here for you whenever life takes a turn."
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Lori Roberts

April 23, 2025

5  out of  5
rating by Lori Roberts
"Great to work with! Saved us money & got better coverage! Highly recommend!!"
We responded:
"Thank you so much for the review, Lori! We are happy to welcome you to the State Farm family and are thrilled Paul was able to secure you better coverage at a better rate for your family!"
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Griffen Westra

April 17, 2025

5  out of  5
rating by Griffen Westra
"Austin saved me a ton on my home and auto insurance. He's trustworthy and great to work with - Highly recommend!"
We responded:
"Thanks Griffen, we are happy we were able to get you switched over quickly and get you some better coverage!"
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Adam Vote

April 17, 2025

5  out of  5
rating by Adam Vote
"Highly recommend working with the Hoflock Agency. Extremely responsive team and value taking care of their customers everyday needs."
We responded:
"Appreciate you Adam, we love doing business with you and your family!"
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Anna Langseth

April 17, 2025

5  out of  5
rating by Anna Langseth
"great team to work with! if you’re looking for insurance check them out😁"
We responded:
"Thanks Anna, we are very happy Kasey was able to help you out!"
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Daniel Luschen

April 17, 2025

5  out of  5
rating by Daniel Luschen
"Best bang for your buck on insurance and very professional staff that will take care of you when you need it most. If you want a great group of people to do business with, this is it!"
We responded:
"Thank you for the review Dan, we appreciate your business!"
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Natale Fernald

April 17, 2025

5  out of  5
rating by Natale Fernald
"Absolutely outstanding service! Austin is by far the best agent in town and dare I say U.S!? He cut our previous prices in half and made sure we are completely and totally covered. 1000/100"
We responded:
"We appreciate your business Natale, thank you for the 5 star review!"
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Ethan G

March 29, 2025

5  out of  5
rating by Ethan G
"If you hate saving money and hate great customer service, then Austin Hoflock isn't for you!"
We responded:
"This made the team laugh, thanks Ethan for the 5-star review :)"
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Morgan Jarding

March 28, 2025

5  out of  5
rating by Morgan Jarding
"Very happy with Austin and his team, including the lovely assistant Hannah. They helped us save $70 a month on our insurance and the process was so easy! Austin is professional and efficient. Thanks guys!"
We responded:
"Thank you so much for the review, Morgan! We love doing business with people like you :)"
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Karen

March 27, 2025

5  out of  5
rating by Karen
"I needed to make some changes to my insurance needs and working with Paul Bui went extremely well, without any issues. I highly recommend you give Paul a call for any of your insurance needs. I do not think you will be disappointed. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you so much for the 5-star review Karen! We are happy Paul was able to give you a smooth transition over to State Farm :)"