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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nicole Weber

Nicole Weber

July 9, 2026

5  out of  5
rating by Nicole Weber
"Paul was a pleasure to work with! Efficient, simple, and thoughtful! Switching over to State Farm was SO easy and I saved BIG. Highly recommend giving these guys a call to see what they can do for you!!"
We responded:
"Nicole, we’re thrilled to hear how easy the switch was and that Paul took great care of you! It’s awesome knowing you saved big and found the process simple. We truly appreciate the shoutout and thanks for recommending our team. Welcome to our State Farm family!"
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Logan

July 8, 2026

5  out of  5
rating by Logan
"Paul Bui is the best to work with, he is very easy to talk with. Paul is always more than willing to find me the best deal. I use Paul for all my insurance needs. Even purchased a new car and Paul had me covered within minutes at a great rate.
If you need the best service, go to Paul Bui"
We responded:
"Logan, we're thrilled to hear you've had such a positive experience with Paul! He's a great member of our team and really goes above and beyond for our customers. It's awesome to know that he was able to get you set up so quickly with your new car and continues to take care of all your insurance needs. We appreciate your trust in us!"
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Blake Roberts

July 8, 2026

5  out of  5
rating by Blake Roberts
"Paul was really helpful, everything was simple and quick."
We responded:
"Hi Blake, I’m glad to hear Paul made your experience easy and efficient! We always aim to keep things straightforward for our customers. We appreciate your trust in us for your insurance needs!"
Profile photo of Chloe Loving

Chloe Loving

June 30, 2026

5  out of  5
rating by Chloe Loving
"I had such a great experience working with Isaiah and the team at Austin Holfock Insurance. They truly look out for my best interests and always take the time to make sure I understand my options. Every conversation is enjoyable and feels more like catching up with friends than dealing with insurance. Their customer service is outstanding, and I can’t recommend them enough!"
We responded:
"Chloe, hearing that you enjoyed working with Isaiah and our team truly makes our day! We work hard to make sure insurance feels approachable and personal, so it means a lot to know you feel cared for and well-informed. Thanks for being part of our State Farm family!"
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Taher Alyamany

June 26, 2026

5  out of  5
rating by Taher Alyamany
"Paul bui was great . Very smooth transaction , and saved us $500 a month ."
We responded:
"We're thrilled to hear Paul made your experience such a breeze and found you such significant savings, Taher! Having customers like you motivates us to keep going the extra mile every day. We appreciate your trust in us for your insurance needs!"
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Mark “Chef” Chiofolo

June 25, 2026

5  out of  5
rating by Mark “Chef” Chiofolo
"Austin has been amazing! Very knowledgeable and impeccable customer service. Very professional!"
We responded:
"Mark, it’s been a pleasure helping you out. I’m always here if you have more questions about your coverage or need anything else. Thanks for sharing your experience!"
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Jon Bakke

June 25, 2026

5  out of  5
rating by Jon Bakke
"Paul and the team at Hoflock Insurance were fantastic to work with. They reviewed multiple insurance options, found us the best coverage at a great price, and helped set us up for the future. The process was simple, stress-free, and professional from start to finish. I highly recommend Hoflock Insurance to anyone looking for honest advice and excellent service."
We responded:
"Jon, it's great to hear you had such a positive experience working with Paul and the rest of our team. We’re always focused on making insurance as straightforward as possible . Your recommendation means a lot to us. Thanks for choosing us for your insurance needs!"
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Dena Swenson

June 9, 2026

5  out of  5
rating by Dena Swenson
"Paul has been absolutely amazing!! Worked with the state that I moved from to make sure I had insurance on my home and car when I got to SD. He is very attentive to detail and made my move that much easier. I highly recommend them!!!"
We responded:
"Thank you for your awesome review, Dena. I'm glad Paul could make your move smoother! Our team always aims to take care of those little details, so you can focus on settling into your new place. Thanks a ton for sharing your experience, and trusting us with your insurance needs!"
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Bonnie Eskelson

June 5, 2026

5  out of  5
rating by Bonnie Eskelson
"I recently opened up a Drive Safe policy. After researching the cost seemed to be very reasonable. The Drive Safe policy requires a set up procedure and a fob/beacon to keep in your vehicle to monitor your driving. The set up seemed simple enough! Wrong...I tried several times and talked to tech support a couple times and it would not work. It was very frustrating But then Paul came to my resume. He was very devoted to get my account up and going. Paul really went above and beyond. Thank you Paul."
We responded:
"Thank you for your feedback, Bonnie. I'm really glad to hear that Paul was able to help you out and get everything sorted with the Drive Safe policy. I'll make sure to pass on your kind words to him. Thanks for trusting us with your insurance needs!"
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Davin Quail

May 29, 2026

5  out of  5
rating by Davin Quail
"Worked with kasey for over a year. Always a smooth, easy, and professional transaction. 10/10 recommend"
We responded:
"I'm really glad to hear about your positive experience with Kasey over the past year, Davin! It's great to know that everything went smoothly and professionally. We all appreciate your recommendation and look forward to continuing to serve your insurance needs!"
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Bruce Braaten

May 27, 2026

5  out of  5
rating by Bruce Braaten
"I recently had a minor glass claim and Kasey responded promptly to my questions and assisted me in a friendly, professional manner. She also followed up to ensure that the work was being completed in a professional manner.
I have been a State Farm customer for nearly 50 years and I plan to continue the relationship."
We responded:
"Bruce,
I'm thrilled that Kasey was able to assist you with your glass claim and provide the support you needed. We always aim to make the process as smooth as possible for our valued customers. Your loyalty to State Farm over the past 50 years means the world to us, and we're looking forward to many more years of working together. Thanks for trusting us with your insurance needs!"
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Roberto Porras

May 12, 2026

5  out of  5
rating by Roberto Porras
"Paul Bui at State Farm was incredibly helpful and professional. He made sure I had the coverage I needed and explained everything clearly step by step. I highly recommend reaching out to him for any insurance needs."
We responded:
"Roberto, It's awesome to hear about your experience with Paul. He's great at making sure everything's clear and that folks are getting exactly what they need. We're lucky to have him on the team! Thanks for trusting our team with your insurance needs!"
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Misty Lemburg

April 23, 2026

5  out of  5
rating by Misty Lemburg
"Location 601 w 86th street suite B Austin and Ryan have been completely amazing. I drive over 5? Miles just to go to this location because of the outstanding service this office provides. Well beyond just insurance. Genuine and real assistance in everything you ask. Great company and great employees here!"
We responded:
"I'm thrilled to know that our team has been able to provide you with such a positive experience, Misty! We really value having you as part of our State Farm family and love assisting you with whatever you need. Your kind words mean a lot to us, and we'll keep striving to make every visit worth the drive."
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Joshua Thomas

March 27, 2026

5  out of  5
rating by Joshua Thomas
"I was hit by another driver who failed to yield at an uncontrolled intersection. Their insurance company refused to cover the damages to my vehicle, even after I disputed their decision for weeks.
After the claim was closed and I had lost all hope, Isaiah and Austin kept fighting for me. They repeatedly reached out to the other insurer, providing the police report, video evidence, and everything else needed to clearly show what happened. Thanks to their persistence, they got the liability decision overturned and secured 100% coverage for my damages.
They went way above and beyond. I’ve never experienced this level of dedication from an insurance company. I’m very grateful!"
We responded:
"Josh, your kind words mean a lot to our office. We are glad we were able to assist to ensure the other carrier reviewed all the available information before making a final decision in your claim. Going above and beyond for our customers is what we do! Appreciate your business, Josh!"
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Lance Howard

March 11, 2026

5  out of  5
rating by Lance Howard
"Stopped in to introduce myself from Luther Collision and Glass. Austin has a brand new office and he is very welcoming."
We responded:
"Appreciate the review, Lance. Great meeting you and excited to work with your team in the future!"
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Nikki Reta

February 10, 2026

5  out of  5
rating by Nikki Reta
"10/10 Paul found me the cheapest rate and very quickly and to top of it the best customer service, definitely recommend."
We responded:
"We greatly appreciate your business and the 5-star review, Nikki! We are glad Paul was able to save you money and add life insurance to your household insurance plan to help protect your family."
Profile photo of Steve Rost

Steve Rost

February 9, 2026

5  out of  5
rating by Steve Rost
"Kasey & Paul work at State Farm Insurance agency in Sioux Falls, Austin Hoflock is the agent of record, if I had a dollar for every minute iv'e spent on the phone with insurance agents and companies, i'd be insanely rich. Not a second was waisted today with Kasey and Paul, they were super nice and very professional. It took me longer to write this review than it did for Kasey and Paul to get me exactly what I needed and it bailed me out. I did not speak to Austin but I congratulate him because I gotta believe he had something to do with getting these two hired.

Thank you guys!"
We responded:
"Thank you, Steve, for your comprehensive and thoughtful review. We are dedicated to delivering exceptional service in every aspect of our work. Paul and Kasey are valued members of our outstanding team, prepared to assist our next client with the same level of commitment."
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Califan Painting

January 14, 2026

5  out of  5
rating by Califan Painting
"I had a great experience working with Austin. Always on time, answered all my questions. Excellent service!"
We responded:
"Thank you so much for your kind words! We truly appreciate your trust in us to insure your business and are committed to taking great care of you. It’s been a pleasure working with you, and we’re always here to help!"
Profile photo of George Henry

George Henry

December 10, 2025

5  out of  5
rating by George Henry
"Mr Paul Bui was AWESOME! Answered every questions clearly and quickly"
We responded:
"Thank you so much for the 5-star review, George! We're thrilled to have helped you with your auto, home, and life insurance needs. If you ever need anything else, we're here for YOU!"
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Katelynn Clemon

December 8, 2025

5  out of  5
rating by Katelynn Clemon
"Paul was great to work with! Very timely in responding and upfront with everything!"
We responded:
"We are so glad Paul was able to help you out. Thank you for the review!"
Profile photo of Nate Russell

Nate Russell

November 11, 2025

5  out of  5
rating by Nate Russell
"Paul Bui did a great job in helping me find the right coverage at a great rate! Easy to work with and great with communication!"
We responded:
"Appreciate the review, Nate Glad Paul was able to get you some great rates and made the switching process easy for you and your family!"
Profile photo of Isabel Carolan

Isabel Carolan

November 7, 2025

5  out of  5
rating by Isabel Carolan
"Austin made buying insurance seem easy and very understandable! I really appreciate how he takes time to ensure the client knows what they’re buying and goes the extra mile to get to know his customers!! He is THE BEST!"
We responded:
"Thank you so much for the kind words, Isabel. We loved working with you and are glad we were able to get you better coverage at a more cost-effective rate!"
Profile photo of Aaron McCain

Aaron McCain

October 30, 2025

5  out of  5
rating by Aaron McCain
"Just moved to the area and needed to move my insurance here. Paul was very helpful and knowledgeable. I was in and out and everything went smoothly."
We responded:
"Thank you so much for the 5-star review, Aaron! We loved assisting you with the transition and glad we made it a smooth process. Welcome to Sioux Falls!"
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Tiahna Nath

October 22, 2025

5  out of  5
rating by Tiahna Nath
"Austin is so intelligent and informative! I learned so many things about insurance that I didn’t know before, and because of that, I switched to State Farm! It was a smooth transition and he helped me save a lot of money compared to my last insurance! 10/10 can’t recommend him enough!!!"
We responded:
"Thank you so much for the review, Tia! Glad we were able to help you out :)"
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Seth Kersten

October 17, 2025

5  out of  5
rating by Seth Kersten
"Austin and Paul did an exceptional job smoothly helping me switch providers. They were patient while evaluating and helpful when making decisions."
We responded:
"Appreciate the 5-star review, Seth! We enjoyed working with you and are glad we were able to get you taken care of."