State Farm® Insurance Agent Austin Hoflock
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Davin Quail
May 29, 2026
"Worked with kasey for over a year. Always a smooth, easy, and professional transaction. 10/10 recommend"
"I'm really glad to hear about your positive experience with Kasey over the past year, Davin! It's great to know that everything went smoothly and professionally. We all appreciate your recommendation and look forward to continuing to serve your insurance needs!"
Bruce Braaten
May 27, 2026
"I recently had a minor glass claim and Kasey responded promptly to my questions and assisted me in a friendly, professional manner. She also followed up to ensure that the work was being completed in a professional manner. I have been a State Farm customer for nearly 50 years and I plan to continue the relationship."
"Bruce, I'm thrilled that Kasey was able to assist you with your glass claim and provide the support you needed. We always aim to make the process as smooth as possible for our valued customers. Your loyalty to State Farm over the past 50 years means the world to us, and we're looking forward to many more years of working together. Thanks for trusting us with your insurance needs!"
Roberto Porras
May 12, 2026
"Paul Bui at State Farm was incredibly helpful and professional. He made sure I had the coverage I needed and explained everything clearly step by step. I highly recommend reaching out to him for any insurance needs."
"Roberto, It's awesome to hear about your experience with Paul. He's great at making sure everything's clear and that folks are getting exactly what they need. We're lucky to have him on the team! Thanks for trusting our team with your insurance needs!"
Misty Lemburg
April 23, 2026
"Location 601 w 86th street suite B Austin and Ryan have been completely amazing. I drive over 5? Miles just to go to this location because of the outstanding service this office provides. Well beyond just insurance. Genuine and real assistance in everything you ask. Great company and great employees here!"
"I'm thrilled to know that our team has been able to provide you with such a positive experience, Misty! We really value having you as part of our State Farm family and love assisting you with whatever you need. Your kind words mean a lot to us, and we'll keep striving to make every visit worth the drive."
Joshua Thomas
March 27, 2026
"I was hit by another driver who failed to yield at an uncontrolled intersection. Their insurance company refused to cover the damages to my vehicle, even after I disputed their decision for weeks. After the claim was closed and I had lost all hope, Isaiah and Austin kept fighting for me. They repeatedly reached out to the other insurer, providing the police report, video evidence, and everything else needed to clearly show what happened. Thanks to their persistence, they got the liability decision overturned and secured 100% coverage for my damages. They went way above and beyond. I’ve never experienced this level of dedication from an insurance company. I’m very grateful!"
"Josh, your kind words mean a lot to our office. We are glad we were able to assist to ensure the other carrier reviewed all the available information before making a final decision in your claim. Going above and beyond for our customers is what we do! Appreciate your business, Josh!"
Lance Howard
March 11, 2026
"Stopped in to introduce myself from Luther Collision and Glass. Austin has a brand new office and he is very welcoming."
"Appreciate the review, Lance. Great meeting you and excited to work with your team in the future!"
Nikki Reta
February 10, 2026
"10/10 Paul found me the cheapest rate and very quickly and to top of it the best customer service, definitely recommend."
"We greatly appreciate your business and the 5-star review, Nikki! We are glad Paul was able to save you money and add life insurance to your household insurance plan to help protect your family."
Steve Rost
February 9, 2026
"Kasey & Paul work at State Farm Insurance agency in Sioux Falls, Austin Hoflock is the agent of record, if I had a dollar for every minute iv'e spent on the phone with insurance agents and companies, i'd be insanely rich. Not a second was waisted today with Kasey and Paul, they were super nice and very professional. It took me longer to write this review than it did for Kasey and Paul to get me exactly what I needed and it bailed me out. I did not speak to Austin but I congratulate him because I gotta believe he had something to do with getting these two hired. Thank you guys!"
"Thank you, Steve, for your comprehensive and thoughtful review. We are dedicated to delivering exceptional service in every aspect of our work. Paul and Kasey are valued members of our outstanding team, prepared to assist our next client with the same level of commitment."
Califan Painting
January 14, 2026
"I had a great experience working with Austin. Always on time, answered all my questions. Excellent service!"
"Thank you so much for your kind words! We truly appreciate your trust in us to insure your business and are committed to taking great care of you. It’s been a pleasure working with you, and we’re always here to help!"
George Henry
December 10, 2025
"Mr Paul Bui was AWESOME! Answered every questions clearly and quickly"
"Thank you so much for the 5-star review, George! We're thrilled to have helped you with your auto, home, and life insurance needs. If you ever need anything else, we're here for YOU!"
Katelynn Clemon
December 8, 2025
"Paul was great to work with! Very timely in responding and upfront with everything!"
"We are so glad Paul was able to help you out. Thank you for the review!"
Nate Russell
November 11, 2025
"Paul Bui did a great job in helping me find the right coverage at a great rate! Easy to work with and great with communication!"
"Appreciate the review, Nate Glad Paul was able to get you some great rates and made the switching process easy for you and your family!"
Isabel Carolan
November 7, 2025
"Austin made buying insurance seem easy and very understandable! I really appreciate how he takes time to ensure the client knows what they’re buying and goes the extra mile to get to know his customers!! He is THE BEST!"
"Thank you so much for the kind words, Isabel. We loved working with you and are glad we were able to get you better coverage at a more cost-effective rate!"
Aaron McCain
October 30, 2025
"Just moved to the area and needed to move my insurance here. Paul was very helpful and knowledgeable. I was in and out and everything went smoothly."
"Thank you so much for the 5-star review, Aaron! We loved assisting you with the transition and glad we made it a smooth process. Welcome to Sioux Falls!"
Tiahna Nath
October 22, 2025
"Austin is so intelligent and informative! I learned so many things about insurance that I didn’t know before, and because of that, I switched to State Farm! It was a smooth transition and he helped me save a lot of money compared to my last insurance! 10/10 can’t recommend him enough!!!"
"Thank you so much for the review, Tia! Glad we were able to help you out :)"
Seth Kersten
October 17, 2025
"Austin and Paul did an exceptional job smoothly helping me switch providers. They were patient while evaluating and helpful when making decisions."
"Appreciate the 5-star review, Seth! We enjoyed working with you and are glad we were able to get you taken care of."
Molly Garrow
October 16, 2025
"Austin is great to work with - explains policies and options thoroughly. Clear and timely communication."
"Thank you so much for the review, Molly! We are grateful to assist families like yours."
Preach-es
September 26, 2025
"I have both my personal and business covered through Austin and his team for over three years now, and it has been an amazing experience for us! The whole team there are very knowledgeable and great to work with, and they actually care about my family and business. Grateful for them!"
"Thank you so much for your wonderful review! We’re incredibly grateful to be a leading provider for both personal and business insurance, and it means a lot to us that you’ve trusted Austin and our team with your coverage for over three years. We truly care about protecting your family and business, and it’s rewarding to hear that our knowledge and dedication have made a positive difference for you. We look forward to continuing to serve you for many years to come!"
Pierce Mriden
September 22, 2025
"Easy and awesome service!"
"Thanks Pierce!"
Christian Aguilar
September 19, 2025
"Austin is super knowledgeable and knows how to save you money. He explained reason on how I can save and compared other coverages so that I made sense to me. Highly recommend them for your insurance needs."
"Appreciate the kind words, Christian. Thank you for trusting us with your business!"
Rodney Peterson
September 10, 2025
"Awesome to work with Austin. Looking forward to doing business with State Farm."
"Appreciate the review, Rodney and Kathy! You both were a pleasure to work with. Happy to have been able to give you some better options and save you some money as well!"
Kimberly Cruz
September 9, 2025
"Recommended for all searching for car insurance. Thanks to Paul for assisting me."
"Thank you for the review Kimberly!"
nicole schmitz
August 30, 2025
"Very quick and helpful response!!"
"Thank you so much for the review, Nicole! Glad we were able to assist :)"
Steve Wilson
August 28, 2025
"Excellent job smooth transaction would recommend saved us lots of money on our house insurance."
"Appreciate the feedback, Steve. We appreciate you for allowing us to earn your business!"
Jordan Albertson
August 28, 2025
"Paul was very helpful with getting my policy started and answering any questions I had. The process was very easy. Definitely recommend working with this office!"
"Appreciate the 5-star review Jordan!"